Suddenlink Digital Technology Upgrade
Suddenlink is nearing completion of the first major phase of its nearly $250 million "Operation GigaSpeed” national project that later this spring will make 1 Gigabit per second (Gbps) high-speed Internet service available in San Angelo.
Earlier, as part of that project, Suddenlink is upgrading technology in San Angelo that will facilitate a new, all-digital TV lineup on April 5. Digital TV features superior picture and sound quality. Customers will have access to more than 60 new TV channels, including more than 25 in high definition (HD).
Depending on the type of service a customer now receives from Suddenlink, customers may need to install HD digital adapters – also known as HD DigitaLinks – which will enable them to receive an all-digital channel lineup. Suddenlink customers have been receiving information about the all-digital transition by mail, email and TV messaging, notifying them of several options for obtaining the new HD DigitaLinks.
Customers will not need HD DigitaLinks for TV sets that already have Suddenlink HD DVRs, HD Digital receivers, TiVo HD DVRs or Suddenlink Cable Cards.
Suddenlink is staging events at various locations around the community to make it easier for people to get new equipment. Customers are being notified about locations near them.
Suddenlink will provide two HD DigitaLinks to customers who need them, free of charge for two years. The new HD DigitaLinks feature an easy-to-use digital program guide, access to HD TV channels and parental controls.
Customers who need HD DigitaLink boxes have four options to get new equipment:
Ordering online at Suddenlink.com/betterhelp
Visiting the San Angelo store at 4272 W. Houston Harte Expressway, Monday through Friday, 8:30 a.m.-6 p.m.
Calling Suddenlink toll-free at 1-844-790-7477
Visiting events at the following times and locations:
March 19 -- 10 a.m.-4 p.m., Coliseum South Parking Lot, 50 E. 43rd St.
March 22 -- 4 p.m.-7 p.m., Lowes Market Parking Lot, 1926 N. Bryant Blvd.
March 26 – 10 a.m. -4 p.m., San Angelo Stadium, 1739 Knickerbocker Road
March 31 -- 4 p.m.-7 p.m., Farmers Market Pavilion, 609 S. Oakes St.
April 2 -- 10 a.m.-4 p.m., Suddenlink Retail Office, 4272 W. Houston Harte Expressway